Effective May 24th, 2018
Registration of your details on the Contact Us section of the websites are voluntary. If you do decide to register, we will not collect your personal information until you agree to submit the form.
“What information do we collect about you?”
“How will we use your information?”
“Control of your information and correction”
“Social Media Features and Widgets”
“Enforcement of this Policy”
What information do we collect about you?
When you create a user account with us we collect information about you, including contact information that allows us to process any orders that you place, to manage your account, and to provide you with support.
If you enter your details into the Contact Us form at our websites, you will be asked to provide certain personally identifiable information (“PII”) such as your name, email address and telephone number. If you decide to provide PII, you are telling us that this information is both true and accurate, and that you are authorised to provide it to us.
We keep a record of orders you place to allow us to assist you with previous orders and to answer any queries you might have.
Website usage information is collected using cookies.
How will we use your information?
We will treat your personal information as confidential, and we will not share your personal information with third parties without your permission.
Information provided through the Contact Us page of our websites will be stored in our Customer Relationship Management system and will be used by our staff members to follow-up with you directly based on your interest in our products or services as well as competitions or special offers where you have provided consent for us to do so.
You can change your preferences about what information you want to receive from us and how by emailing support at email@example.com or call us on 01656 654363. We collect usage information in order that we can recognise you and personalise your repeat visits to our websites.
Where you request an invoice account we may share information you have provided for credit reference purposes.
Control of your information and correction
You have a right to request a copy of the information that we hold about you. If you would like a copy of your information please send an email to firstname.lastname@example.org
Alternatively please write to us at:
FAO Data Protection, Mid Glamorgan Provisions Ltd, George Street, Bridgend Industrial Estate, Bridgend. CF31 3TS
Please ensure you provide us with your name and account number in order that we can identify you.
We may ask you for additional information in order to verify your identity. If you are unable to provide this we reserve the right to refuse to provide you with the information you have requested.
This is to protect the confidentiality of your information.
We want to ensure that any personal data we hold about you is accurate and up to date. You may ask us to correct or erase any information that you feel is incorrect using the contact details above.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitors to our websites and to compile statistical reports on website use.
Social Media Features and Widgets
Enforcement of this policy
If you have questions about the policies described in this policy, please contact us by emailing email@example.com
Mid Glamorgan Provisions Ltd
Bridgend Industrial Estate
Tel: 01656 654363